Shipping & Returns
Freight charges are predetermined based on the following factors:
Cuevas Distribution will ship products with the most efficient and expedient delivery carriers.
Cuevas Distribution will not be liable for any claim, loss, or damage that is incurred by a labor difficulty or strike, transportation issue, material shortage, act of purchaser, act of war, weather, or any other instance that is out of the control of Cuevas Distribution.
All returns must be authorized by Cuevas Distribution customer service only. All returned merchandise must be in resellable/reusable condition, unused and free of any contact with moisture, heat, or hazardous materials. All returns are subject to a 15% restocking fee, and the customer is responsible for shipping the product back to Cuevas Distribution. To initiate a return authorization, the customer must provide customer service with the following information:
On occasion, there are a few items that are not returnable. These are listed below: